Legal Information

Last updated: November 2024

Information We Collect

When you visit The Ship Inn website or make a booking, we may collect:

• Personal information you provide (name, email, phone number, address)
• Booking details and preferences
• Website usage data through cookies and analytics
• Communication records (emails, phone calls)

How We Use Your Information

• Process and confirm your bookings
• Provide customer service and support
• Send booking confirmations and updates
• Improve our services and website functionality
• Comply with legal obligations

Data Protection

We are committed to protecting your personal data and comply with UK GDPR regulations. Your information is stored securely and we never sell or share it with third parties without your consent, except as required by law.

Your Rights

You have the right to access, correct, or delete your personal data. Contact us at info@shipinnporlockweir.co.uk to exercise these rights.

Booking Terms

• All bookings are subject to availability
• A deposit may be required to secure your reservation
• Check-in time is 3:00 PM, check-out is 11:00 AM
• Cancellation policy applies as specified at time of booking

House Rules

• No smoking in any indoor areas
• Pets welcome by prior arrangement
• Respect for other guests and quiet hours after 10:00 PM
• Damage to property will be charged to the guest

Liability

While we take every care to ensure your safety and security, The Ship Inn cannot be held liable for personal injury, loss, or damage to property except where caused by our negligence.

The Ship Inn is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Website Accessibility

Our website includes:

• Alt text for images
• Keyboard navigation support
• Clear heading structure
• Sufficient color contrast
• Responsive design for all devices

Physical Accessibility

The Ship Inn is a historic building with some limitations. We have:

• Step-free access to ground floor restaurant and bar
• Accessible toilet facilities
• Assistance available for guests with mobility needs
• Ground floor room available (subject to availability)

Please contact us in advance to discuss specific accessibility requirements.

This website uses cookies to enhance your browsing experience and provide personalized content and advertising.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled.

Analytics Cookies

We use Google Analytics to understand how visitors use our site. This helps us improve the user experience.

Marketing Cookies

These cookies track your browsing habits to provide relevant advertisements and measure campaign effectiveness.

Managing Cookies

You can control and delete cookies through your browser settings. However, disabling certain cookies may affect website functionality.